Solutions Process
Needs Analysis
Our goal is to properly align your learning and talent development needs with your organization’s strategic goals. We can best accomplish this by conducting a needs analysis. This is an opportunity for us to learn more about your organization, what you wish to accomplish, and how it will impact your business results when successfully completed. We firmly believe that training must be purposeful, relevant, and improve participants and the organizations they support. Learning about your vision and initiatives helps us to create training recommendations that accomplish these results.
Although we follow well-established adult learning best practices and have a team of subject-matter experts on staff, a needs analysis is essential in discovering the specific needs of your organization and setting accurate expectations for business results. It is important to us that you are satisfied with the value of training your employees have received and that participants are engaged and excited about their training experience. We have succeeded when your employees leave a training program with performance improvement tools they can use immediately on the job.
What Happens During the Process
The needs analysis is essentially a conversation focused on obtaining details that are relevant to the goals and expectations you have for training. Communicating background that supports the behaviors you want to teach, redirect, or enhance is also helpful.
Information that we typically cover includes:
- What you want to improve and why it is important or necessary to address
- The bigger picture or the current or past company environment (moves, mergers, reductions, etc.)
- How this training will fit into the bigger picture and company goals
- Your goals and expectations for the training
- Future goals for your organization
- Timeframe for the program
- Your training environment (both cultural and physical aspects), how it’s viewed, how well it’s supported, and where it occurs in your facility
- Vital information regarding setup of program, such as schedules of participants, best times of month for training, upcoming important company events, and additional locations
By conducting the needs analysis, we can assess the obvious goals or challenges and understand the intangible needs and how they all tie together. From the analysis, we will make and deliver recommendations for the training solutions that will meet your needs.
Recommendations
Based on the needs analysis, we recommend the best learning solutions to meet participant and organizational learning objectives. The solution could be a one-day professional development class, a series of technical training classes, or one of our certificate programs comprised of multiple modules and delivered over a two or three month period. Regardless of the learning solution we offer, participants will be engaged and challenged by the learning experience and acquire tools that they can use immediately to improve job performance.
Tailoring
When the needs assessment indicates a need for content or course tailoring, Emory Corporate Learning can utilize a number of unique tools. Specific case studies or business scenarios provide organizational focus to classroom training. Performance management systems can be incorporated into our curriculum to accelerate manager skill application. We can also accommodate when an organization wants to include specific assessment metrics into our course or program evaluation process or use some of our unique approaches. Our extensive business and industry experience in designing and delivering learning solutions to a wide range of organizations enables us to tailor or customize content and delivery while linking learning outcomes to key organizational strategies.
Delivery
Emory Corporate Learning collaborates with the client organization to determine the optimum delivery approach to ensure that targeted learning and performance outcomes are achieved. Numerous factors must be considered such as participants’ levels of experience and expertise, their work schedules, relevant learning technology, and classroom learning environment. The most common delivery options that meet the needs of the client organization and the individual learners include the following. Learn More