Corporate Learning Program Areas
Our educational programs build skills to achieve tangible objectives. The topics below are general areas in which we provide solutions. Our solutions are always tailored to your specific needs and sometimes combine several of these and other educational areas.
Management skills. Skilled managers are an asset to any business or organization. Our management programs focus on developing employees who have or will soon be promoted into first or second tier management positions. Such managers benefit from better understanding their role and gaining skills to effectively work with their new subordinates, co-workers, and superiors.
Professional skills. Only educated and prepared professionals reach their potential for contributing to the organization’s strategic goals. Employees frequently lack skills to deal with frustrating co-workers, manage projects, or simply juggle the demands of a fast-paced workplace.
Internal and External Customer Service. Customer Service is critical for any organization. Emory helps employees deliver better service to clients internal customers. Our programs focus on skills such as telephone etiquette, dealing with difficult people, and communicating with clients.
Communication Skills. Clear communication results in higher productivity, strong teamwork, and happier employees. Our communication programs help individuals learn more about their communication style and the styles of co-workers. The programs help people learn basic principles of how to interact, how to listen, and how to deal with people in an organization.
Technology Skills. Technology is not just about the future of business; it’s how you improve your business now. Our instructor-led computer courses teach valuable software and programming technologies and help employees learn to integrate technology solutions in their workplace.
Communicating change to employees. Your company may be experiencing change due to market shifts (e.g., need for innovation or customer focus) or structural changes (e.g., a new executive team, or a reorganization). Employees need to understand the change and its effect upon them. Our educational programs can support organizational changes by communicating new roles, expectations, and direction to employees so that they can contribute to its success.
